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Apprenticeships >> Level 5

Operations Manager Level 5

This apprenticeship is designed to train the future leaders within your business. 

Who is the Operations / Departmental Manager Level 5 Apprenticeship For?

The Operations Manager Apprenticeship Training Course has been designed for learners who currently manage teams and/or projects and are looking to develop their managerial skills in their current role.

What Does The Course Cover?

Once learners have completed this course, they will have a strong working understanding of:

  • How to perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals.
  • How to ensure the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation’s policies and procedures.
  • How to interact with colleagues from various internal departments, including operations, human resources, finance, legal, IT, sales and marketing, and project groups, as well as external stakeholders.
  • How to be accountable for developing team members, managing projects, planning and reviewing workloads and resources, delivering operational plans and resolving problems.

Key Information Regarding This Apprenticeship

Course Cost

This qualification is government funded and falls under the Apprenticeship Levy Scheme. For non-levy paying organisations, it requires a 5% employer contribution.

Total value of this training is £9,000. The employer is required to fund 5% of this equating to £450.

Business that have less than 50 employees won’t pay anything if they employ apprentices under the age of 19, and will receive a £1000 incentive payment. This will be discussed during the initial engagement to determine eligibility.

Qualifications

  • Operations/Departmental Manager Level 5 Standard
  • HABC Level 5 Diploma in Leadership and Management

Entry Requirements

  • Over 16 years of age.

Course Duration

The duration of this apprenticeship is 18 months and is made up of 11 modules. These will be delivered through a blend of online, webinar and practical sessions, and regular 1-1 sessions and support from their tutor.

Learning Units

On completion of this course, learners will be able to:

Provide leadership and people management.

Keep up to date with IT and digital interventions such as Artificial Intelligence (AI) and software that can be used in their sector.

Analyse, interpret and cascade data to enable tracking, trend analysis and metric reporting to enable decision making for managing objectives and targets.

Manage and influence activities and projects within budget and resources to deliver change and continuous improvement.

Collaborate with and manage stakeholder relationships.

Lead the creation and implementation of their resource plans considering future organisation needs and impact on change requirements.

Interpret and comply with relevant legislation and regulation and the impact on their organisation.

Lead and manage the team to ensure the application of equity, diversity, and inclusion principles.

Lead the team and individual training needs and support continuous professional development.

Communicate complex information to build understanding and drive team and organisational performance.

Manage activities which drive the organisation’s sustainability goals.

Build and manage internal relationships and collaborate with colleagues to enable cross-team working.

Lead and respond to risk management, assessing the opportunities which could affect individual and team performance, and finding solutions that meet their needs.

Develop and implement their operational plan that aligns with the strategic direction of the organisation.

Interested in Enrolling Your Team Onto This Course?

Our friendly advisors are here to answer all your questions. Simply fill in your details below and we’ll be in touch.

Our friendly apprenticeship advisors are just a phonecall away. Feel free to get in touch Monday – Friday, 9am – 5pm for an informal chat about apprenticeships.

Drop us an email any time with any questions you might have regarding this course, we’ll be delighted to help.

Fill in our handy contact form and we’ll get in touch at a time that’s convenient for you.

Remote Learning Available

Where necessary, we can deliver remote learning. Find out how by clicking the button below.

Funding an Apprenticeship

Paying for apprenticeship learning is more affordable than you think. With government support funding up to 95% of the fees and incentive payments.

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