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Apprenticeships >> Level 3

Team Leader / Supervisor Level 3 Apprenticeship

The Team Leader / Supervisor Level 3 apprenticeship is an extremely versatile course that teaches people management skills, organisation and change management. At NTG we deliver this team leadership and supervisor apprenticeship across Chester, Cheshire and the North West.

Who is the Team Leader / Supervisor Apprenticeship Level 3 For?

This qualification is ideal for learners who have supervisor/ management responsibilities but no formal training and are serious about developing your abilities.

It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

What Does The Course Cover?

Upon completion of the course, learners will have a good understanding of:

  • How to organise and delegate
  • The ability to perform management tasks
  • How to motivate people to improve performance
  • Plan and manage change, create a culture of innovation
  • Learn effective communication skills (negotiation, networking, building relationships•
  • Use action learning to develop your leadership capabilities

Key Information Regarding This Apprenticeship

Course Cost

This qualification is government funded and falls under the Apprenticeship Levy Scheme. For non-levy paying organisations, it requires a 5% employer contribution.

Course cost: £4,500

Employer contribution: 5% (£225) 

Business that have less than 50 employees won’t pay anything if they employ apprentices under the age of 19, and will receive a £1000 incentive payment. This will be discussed during the initial engagement to determine eligibility.


  • Team Leader/Supervisor Level 3 Standard
  • HABC Level 3 Diploma in Management
  • Level 2 Functional Skills Maths
  • Level 2 Functional Skills English

Entry Requirements

Learners will need to meet the following requirements:

  • 16 years of age or older
  • 5 GCSE’s (grade A* to C/9 to 5) or equivalent

Course Duration

This course will last 15 months and is delivered during normal working hours. Training can be flexible to meet the needs of your organisation. We use a blend of online, webinar and practical sessions, and the apprentice will receive regular 1-1 sessions and support from their tutor.

Learning Units

Leading People

Covering the knowledge, skills and behaviours in relation to leading people, exploring areas such as leadership styles, supporting performance through coaching and role modelling, organisational culture and communication of organisational strategies and the team’s purpose, equality, diversity and inclusion, and managing change

Managing People

Covering the knowledge, skills and behaviours in relation to managing people, exploring areas such as management models, team dynamics and motivation, HR systems, legal requirements, performance management and review, appraisals, absence management, feedback and recognising achievement and good behaviour.

Building Relationships

Covering the knowledge, skills and behaviours in relation to building relationships, exploring areas such as customer and stakeholder relationships, emotional intelligence, managing conflict, cross team working to meet organisational objectives, negotiation and influencing skills and sharing good practice.


Covering the knowledge, skills and behaviours in relation to communication, exploring areas such as the different forms of communication and their application, chairing meetings, holding challenging conversations, active listening and providing constructive feedback

Operations Management

Covering the knowledge, skills and behaviours in relation to operational management, exploring areas such as organisational strategy, including communication and delivery, action planning and monitoring outcomes, managing resources, managing change, collecting and analysing data and the use of technology.

Project Management

Covering the knowledge, skills and behaviours in relation to project management, exploring areas such as project lifecycles and roles, managing resources, monitoring progress, identifying risks and issues, project management tools and successful project delivery.


Covering the knowledge, skills and behaviours in relation to finance, exploring areas such as organisational governance and compliance, delivering value for money and monitoring budgets.

Awareness of Self

Covering knowledge, skills and behaviours in relation to having an awareness of your own attitude, learning and behaviour, exploring areas such as unconscious bias, inclusivity, learning styles, feedback mechanisms and emotional intelligence.

Management of Self

Covering the knowledge, skills and behaviours in relation to managing your responsibilities, duties and development, exploring areas such as time management techniques and tools, prioritising and planning activities, personal development planning and workload management.

Decision Making

Covering the knowledge, skills and behaviours in relation to decision-making, exploring areas such as effective problem-solving, analysing data to support decision-making and the escalation of issues.


Covering your behaviour in relation to your role as a team leader/supervisor, exploring areas such as taking responsibility, adopting an inclusive approach, flexibility, innovation and professionalism.

Interested in Enrolling Your Team Onto This Course?

Our friendly advisors are here to answer all your questions. Simply fill in your details below and we’ll be in touch.

Invest In Your Team

Employers: How Can Team Leader / Supervisor Apprenticeships Benefit You?

Most employers only pay 5% of the total costs of an apprenticeship for new starters, and there are plenty of incentives for training with apprenticeships. Aside from the low costs associated with this form of staff training, there are numerous other benefits for businesses!

Help Leaders Better Motivate Teams

Supervisor and Team Leader Apprentices will gain a better understanding of personality types, working styles and psychology in order to effectively motivate their team. They'll learn how to manage individuals to get the most out of them, improving the overall productivity of your staff.

Ensure Leaders Understand Delegation

Even great leaders can easily take on too much and overwhelm themselves. This apprenticeship will ensure individuals understand the team leadership role and how to best designate tasks for the highest success rate and quickest, most effective results.

Implement Change More Effectively

If your business needs to train staff in a new procedure or oversee an effective transition to a new way of working, you need strong leaders. During this supervisor apprenticeship, learners will be taught the intricacies of change management.

Build Better Cross-Departmental Relationships

Never lose time over a lack of communication again. By giving your team leaders strong communication skills, they'll be more confident talking to other departments to ensure the whole business operation moves smoothly.

Our friendly apprenticeship advisors are just a phonecall away. Feel free to get in touch Monday – Friday, 9am – 5pm for an informal chat about apprenticeships.

Drop us an email any time with any questions you might have regarding this course, we’ll be delighted to help.

Fill in our handy contact form and we’ll get in touch at a time that’s convenient for you.

Remote Learning Available

Where necessary, we can deliver remote learning due to lockdown restrictions. Find out how by clicking the button below.

Funding an Apprenticeship

Paying for apprenticeship learning is more affordable than you think. With government support funding up to 95% of the fees and incentive payments.

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