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Off The JobKirstie Pimbblet2022-10-10T14:44:15+00:00
Off-The-Job Training
Off-The-Job training is an important part of the apprenticeship programme. We’ve create this page as a complete guide to off-the-job training for employers.
What is Off-The-Job Training?
General Off-The-Job Training Tasks
- Check out our Events Calendar for off-site events that are relevant to your apprentice’s role.
- Shadow a more senior team member while they complete their role.
- In-house training programmes.
- Coaching sessions or progress reviews with a manager.
- Writing a reflective log about current tasks, job role or duties.
- Attendance of online workshops and courses.
- Self-study time, reading books, watching online videos or researching tasks.
- Role-playing workshops or exercises.
Digital Marketing Off-The-Job Training Tasks
- Completing a digital branding review.
- Completing a social media audit.
- Completing an SEO and Keyword audit.
- Conducting website testing and reviews.
- Creating a new overall digital marketing strategy, or a new strategy for an upcoming launch.
- Learning a new technical skill from a colleague or a video – why not grab a Skillshare membership?
- Practicing designing a webpage using your web management system.
- Conducting competitor research.
- Conducting market research for an upcoming project.
- Completing the workshops on Google Digital Garage to obtain certificates.
- Taking part in a digital design competition.
Business Administration Off-The-Job Training Tasks
- Creating a pitch presentation for the management team.
- Creating an organisational chart for your business.
- Attending a course to master a piece of software such as Sage, or advanced Microsoft Office skills.
- Identifying a skills gap within the team and organising a workshop.
- Writing out a current process within your company and creating a proposed path for optimisation.
- Practicing coaching skills by working with employees on a development plan.
- Creating a visual data report by working with a more senior team member.
Customer Service Off-The-Job Training Tasks
- Conducting a review of current customer service practices and presenting recommendations for improvement.
- Conducting a review of personal progress and attainment.
- Creating a presentation about the business and it’s goals, to show to colleagues.
- Attending a workshop about GDPR, Data Protection or Codes of Practice within the industry.
- Reaching out to your CRM rep to learn new advanced skills on the system.
- Completing a customer service role-play, with feedback from an observing manager.
- Visiting the product department to gain a better understanding of the business’s core offerings.
- Listening to recordings of, or reading, previous complaints made to the business, and reviewing how they would handle the case.
Lean Manufacturing Off-The-Job Training Tasks
- Attending an internal training session to study how to safely use a new piece of equipment.
- Attending a health and safety workshop.