Short Courses for Businesses / Leadership & Management Skills Courses
Conflict Resolution: Turning Disagreements into Opportunities
Duration: Half-Day (9:30 AM – 12:30 PM)
£195 +VAT
Conflict is a natural part of any workplace or personal relationship, but with the right skills, it can be transformed into an opportunity for growth and collaboration. This practical and engaging workshop equips you with the tools to navigate disagreements effectively, fostering stronger connections and positive outcomes.
Who is this course for?
This workshop is ideal for:
- Managers and team leaders seeking to foster collaboration.
- Professionals handling challenging interactions or negotiations.
- Individuals aiming to build better communication and problem-solving skills.
Group Booking?
If you’re interested in enrolling multiple students on to this course at once, or would like to arrange a private session for your business, please contact us using the form below for a customised quote.
What You’ll Learn
Types and Sources of Conflict
Identify common sources of conflict and understand the dynamics behind disagreements.
Understanding Workplace Conflict
Define the nature of workplace conflict and learn how to recognise its impact on individuals and teams.
Conflict Resolution Styles and Techniques
Discover various approaches to resolving conflict and how to apply the right style for each situation.
Managing Personal Emotions
Learn to stay calm and focused during high-pressure situations, preventing emotions from escalating conflicts.
Essential Mediation and Negotiation Skills
Develop strategies to mediate disputes and negotiate win-win solutions that leave all parties satisfied.
Stages of Conflict Escalation and De-Escalation
Recognise how conflicts evolve and gain the tools to de-escalate tense situations effectively.
Problem-Solving Methods
Master root cause analysis techniques to resolve conflicts at their source and prevent recurrence.
Why Choose This Course?
Through real-world scenarios, interactive exercises, and expert insights, you’ll:
- Gain confidence in handling disputes.
- Improve team cohesion and workplace harmony.
- Turn conflict into an opportunity for growth and innovation.
Sign Up Now
Transform the way you view and manage conflict – sign up today!
Duration: Half-Day (9:30 AM – 12:30 PM)
£195 +VAT
Register Your Interest
If you’d like to enrol onto this course for a future date, please fill in the form below to register your interest, and we’ll send you an email about any upcoming course dates when they are available.
