NTG Training - Apprenticeships and Training

Award Winning Training Providers in The North West & Midlands

NTG Training - Apprenticeships and Training

Customer Service Level 2 Apprenticeship – UR, Crewe

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Job Description

A UR team is a special team, made up of people who are passionate about our ethos, products and services and obsessed with giving our customers the very best experience. We’re specialists at what we do and committed to charging change with every sale made.

If you want to learn a path to give first-class customer service, and of working quickly and efficiently, if you’re the type of person who can start a conversation with just about anyone then we’ll train you in how to wow a UR customer. You’ll be given the product knowledge and skills training you need to give our customers a solution that meets their needs.

As an Apprentice Customer Service specialist, you’ll be an integral part of the business, performing daily admin tasks, processes and reporting, working with customers and delivering a high standard of work.

You’ll be exceptional in the moments that matter by finding solutions for our customers that show you care, take ownership, and pay attention. High-quality experience is what we’re all about.

You’ll learn strong communication and listening skills including a friendly telephone manner. You really care about the customer and want to solve their problems quickly.

You’ve got a can-do attitude and are keen to leave the customer with a positive experience, you’ll thrive on positive feedback.

 

Further Details

Working hours are 9-5:30 Mon – Fri

Holidays are 20 plus bank holidays for a holiday year running Jan to Dec

Salary: £6 P/H

The successful candidate will be enrolled on a Customer Service Level 2 Apprenticeship

 

You may also apply for this role by emailing [email protected] directly.

Please use the job reference: #CS-UR

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