An exciting opportunity has arisen for a customer service level 2 apprentice to join their team within 2 public houses situated in Blackpool, Garlands located on Talbot Road and also The Bridge which is located on Lytham Road.
The role will include:
- Dealing with customers
- Dealing with difficult situations
- Handling cash and card transactions
- Counting tills
- Serving drinks
- Glass collecting
- Stocking and rotation
- Using a POS system
- Working unsociable hours and sometimes long hours
- Maybe asked to work in our 2nd pub
Hours: 30 per week 10am-3am
Holidays: 20 plus bank holidays pro-rota
Salary: £7 per hour
What does the Apprenticeship Cover?
Our Customer Service Practitioner Apprenticeship Level 2 lasts for 13 months and is made up of 13 modules that will cover the totality of the standards. These will be delivered through online and physical visits throughout the first 12 months of the qualification. During the first 12 months of the course, learners will develop a portfolio of their best work.
Learners will complete training and activities to cover 13 modules. These are completed through workbooks, practical sessions and observations and have been designed to meet the Customer Service Practitioner standard as well as the Level 2 Diploma for Customer Service Practitioners (RQF).
What Qualifications will you Get?
- Customer Service Practitioner Level 2 Standard
- Level 2 Customer Service Practitioners Diploma (RQF)
- Level 1 Functional Skills Maths*
- Level 1 Functional Skills English*
Any person that comes onto our apprenticeship programmes will in addition to the apprenticeship qualification have access to over 500 e-learning courses which you will gain certification for any undertaken. These are optional and not a requirement of the apprenticeship programme and totally free of charge.
To apply for this role send your CV and cover letter to [email protected]