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A fantastic opportunity has arisen for a business administration apprentice for a company based in Manchester, who are a leading business to business gas and electricity provider. Liaising with suppliers and customers, by telephone and email, the role requires excellent written and verbal communication skills with the ability to work independently and as part of a team. The role requires the ability to prioritise and work efficiently to ensure service level agreements are maintained.

APPLY NOW – send your CV and covering letter to [email protected]

Main duties to include:

  • Working alongside our Sales Team, this is a support role designed to support our new business team
  • The role requires excellent attention to detail to accurately update customer records using our internal database
  • The successful applicant will be required to obtain prices from our suppliers ready for our sales team to quote
  • Strong communication skills are required via telephone and email to liaise with people inside and outside of the business
  • Proficient in working with numbers and Microsoft Excel to calculate prices and energy consumptions
  • The ability to manage workloads and meet deadlines to ensure that energy is purchased promptly and accurately
  • Full training will be provided with ongoing support

Requirements and prospects

Desired skills:

  • Desire to want to learn
  • Confidence on the telephone with a gregarious nature
  • Ability to navigate around Word/Excel/Outlook
  • Ability to develop positive working relationships with internal and external customers
  • Promote and maintain a positive “can do” attitude in all aspects of the post
  • Good written and verbal communication
  • Conscientious to do a good job
  • Ability to work within a team
  • The ability to organise and prioritise
  • Good timekeeper and reliable
  • Higher grade pass in maths and English

Personal qualities:

  • Desire to want to learn
  • Strong attention to detail
  • Promote and maintain a positive “can do” attitude in all aspects of the post
  • Conscientious to do a good job
  • Ability to work within a team
  • The ability to organise and prioritise
  • Good timekeeper and reliable

Desired qualifications:

  • 5*GCSE’s at A to C (9-4) including both maths and English (or the equivalent)

Things to consider:

  • Recognised as an Investors in People Company, ongoing support and training will be provided. We are keen to develop employees and as a growing company we aim to promote employees within the business
  • Free onsite parking for employees
  • Tea, coffee, biscuits, fruit and cereal provided free of charge by the company
  • Your birthday off work on completion of 12 months service
  • One extra day of leave for every year of service (up to a maximum of 26)
  • Regular team meals / social events

Hours:  Monday – Friday 8.30 am – 5.30 pm

Competitive Salary

What does the Apprenticeship Cover?

The course lasts 12 months. During this time the learner will be expected to complete their Level 2 Business Administration Diploma (RQF) Throughout the qualification, the Apprentice will receive regular 1-1 sessions and support from their Tutor.

Topics covered include communication in a business environment, principles of business document production and information management, managing personal performance and development, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process and contributing to the development and implementation of an information system.

Learners will complete training and activities to cover the mandatory units below. These are completed through workbooks, practical sessions, observations and professional discussions. Learners will then complete optional units dependant on their job role.

Mandatory Units 

Unit 1: Communication in a business environment

Unit 2: Principles of providing administrative services

Unit 3: Principles of business document production and information management

Unit 4: Understand employer organisations

Unit 5: Manage personal performance and development

Unit 5: Develop working relationships with colleagues

What Qualifications will you Get? 

  • Level 2 Diploma Business Administration (RQF)
  • Level 1 Functional Skills Maths*
  • Level 1 Functional Skills English*

*If Required

Any person that comes onto our apprenticeship programmes will in addition to the apprenticeship qualification have access to over 500 e-learning courses which you will gain certification for any undertaken. These are optional and not a requirement of the apprenticeship programme and totally free of charge.

Quoting job ref: DEN