Award Winning Training Providers in The North West & Midlands

Business Administration Apprenticeship Vacancy – Ambiance Bain, Warrington

Offer sales & after sales support to customers and external sales team via telephone, email or live chat.
Assist with the preparation of quotations and orders.
Check accuracy of orders received, pass for processing and re-check order acknowledgements.
Build knowledge and understanding of Ab product range.
Help with customer queries and technical questions.
Take responsibility for our Web Chat service.
Work closely with the team to ensure the best possible customer experience.
Update CRM with all client communication.
Liaise with Europe regarding any marketing or sales related matters.
Market research, competitor analysis and preparation of marketing and sales trends
Assist with updating sales and marketing reports
Supporting the development and execution of company product, marketing & branding strategies.
Actively taking part in marketing campaigns, monitoring and assisting with sales meetings
Work with Marketing Manager to develop and implement online and offline marketing collateral.
Assisting with updating sales materials including online training and sales presentation, brochures and website.
Any other related activities as required.

Excellent communication and interpersonal skills at all levels.
Strong analytical, data analysis and reporting competence.
Organised, self-motivated and creative.
Computer literate – Office applications, particularly Excel/ CRM / Order processing software. Training will be provided if required.
The ability to gain in depth knowledge of sales & marketing processes, procedures, and products.
A Levels or studying towards them.

Full training will be given on Internal IT packages, Ab Products, Processes and CRM updating.
Support for apprenticeship training, leading to a qualification in business, sales or marketing.