Textiles Care Operative Level 2 Apprenticeship Training
We are one of the first apprenticeship training providers in the UK to provide the Textile Care Operative Level 2 training – a specialist training course for commercial laundry operatives working within care homes, hotels, hospitals, as well as laundry service providers.

Who is the Textiles Care Operative Level 2 Apprenticeship For?
This apprenticeship is suitable for those who already work in a position where they perform typical commercial cleaning duties regularly. This is an ideal apprenticeship for onboarding employees and advancing their skills if you are a business that deals with commercial laundry management and textiles care.
This apprenticeship will suit workers in hotel laundry management, commercial workwear management, dry cleaning and laundry services, medical laundry management and much more.
Typical roles include laundry operatives, production operatives, garment cleaners, dry or wet clean operatives and general laundry operatives.
What Does The Course Cover?
This apprenticeship programme is designed to give your employees the technical skills required to work safely and effectively with machinery and chemicals associated with the industry. They will gain an advanced understanding of the best and most efficient techniques to complete their role requirements using technology and teamwork.
This apprenticeship will develop the employee’s existing skills in:
- Sorting and identifying incoming product, often using technology.
- Ensuring the product is high-quality and fit for purpose.
- Working safely and efficiently, whilst minimising the impact on the environment
- Rectifying basic faults
- Classifying products for appropriate cleaning process
- Using appropriate chemicals to undertake the cleaning process, e.g. bleach.
- Operating specialist equipment/machinery to process products in line with standard operating procedures (SOPs)
- Drying and finishing products whilst adhering to company quality procedures.
- Preparing and packing items for dispatch to meet customer requirements.
Key Facts
Course cost: £6,000
Employer contribution: 5% (£300)
Qualifications
Level 2 Diploma Textiles Care Operative

Textiles Operative Apprenticeship - Learning Outcomes
Understand the Industry Background
The sector history, current role in the economy and future trends.
Company
Their company services and structure; and their role within it, including employment rights and responsibilities.
Health and Safety
Health and Safety at Work Act
Control of Substances Hazardous to Health Regulations
Industry Relevant Regulations
Manual handling
Quality Standards
Quality Management
Environmental Management
Health & Safety
Machine Breakdowns and Failures
How breakdowns, stoppages and failure impacts on production
How to identify, and escalate, potential hazards and issues
Simple machine corrections and adjustments
Technology and IT
How IT, technology and systems are used
The benefits of using digital technology and systems
Finishing Products
Impacts on finished product quality and on different fabric types
Cleaning Processes
Stain removal
Creasing
Colour loss
Greying and yellowing
Impact on different fabric types
Communication and Time Management
Communicate with internal/external customers
Team Work
Effectively self-manage their time and work load
IT and Equipment
Use IT and equipment, safely and efficiently
Minimising impact on the environment
Complete correct documentation
Rectify basic faults in equipment
Sorting
Sort/classify and identify products for processing
Work flow scheduling to meet demands
Course Duration
Our Textile Care Operative Apprenticeship lasts for 13 months and is made up of a variety of modules that will cover the totality of the standards.
These will be delivered through online and physical visits throughout the first 12 months of the qualification to develop the learners knowledge, skills and behaviours.
After 12 Months, learners will be entered into their End Point Assessment. At this stage they will complete a multiple choice exam and practical skills assessment.
Entry Requirements
Learners will need to meet the following requirements:
- 16 years of age or older
- Have at least 4 GCSEs grad A*-D (9-4) equivalent, ideally including Maths and English.
What Qualifications Will Be Achieved?
Level 2 Diploma Textiles Care Operative
Funding Options
This qualification is government funded and falls under the Apprenticeship Levy Scheme. For non-levy paying organisations, it requires a 5% employer contribution.
Total cost of training is £6,000. The employer is required to fund 5% of this equating to £300.
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