Textiles Care Operative Level 2 Apprenticeship Training

We are one of the first apprenticeship training providers in the UK to provide the Textile Care Operative Level 2 training – a specialist training course for commercial laundry operatives working within care homes, hotels, hospitals, as well as laundry service providers.

textiles care apprenticeship

Who is the Textiles Care Operative Level 2 Apprenticeship For?

This apprenticeship is suitable for those who already work in a position where they perform typical commercial cleaning duties regularly. This is an ideal apprenticeship for onboarding employees and advancing their skills if you are a business that deals with commercial laundry management and textiles care.

This apprenticeship will suit workers in hotel laundry management, commercial workwear management, dry cleaning and laundry services, medical laundry management and much more.

Typical roles include laundry operatives, production operatives, garment cleaners, dry or wet clean operatives and general laundry operatives.

What Does The Course Cover?

This apprenticeship programme is designed to give your employees the technical skills required to work safely and effectively with machinery and chemicals associated with the industry. They will gain an advanced understanding of the best and most efficient techniques to complete their role requirements using technology and teamwork.

This apprenticeship will develop the employee’s existing skills in:

  • Sorting and identifying incoming product, often using technology.
  • Ensuring the product is high-quality and fit for purpose.
  • Working safely and efficiently, whilst minimising the impact on the environment
  • Rectifying basic faults
  • Classifying products for appropriate cleaning process
  • Using appropriate chemicals to undertake the cleaning process, e.g. bleach.
  • Operating specialist equipment/machinery to process products in line with standard operating procedures (SOPs)
  • Drying and finishing products whilst adhering to company quality procedures.
  • Preparing and packing items for dispatch to meet customer requirements.

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Key Facts

Course cost: £6,000

Employer contribution: 5% (£300) 


Level 2 Diploma Textiles Care Operative

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Textiles Operative Apprenticeship - Learning Outcomes

Understand the Industry Background

The sector history, current role in the economy and future trends.


Their company services and structure; and their role within it, including employment rights and responsibilities.

Health and Safety

Health and Safety at Work Act

Control of Substances Hazardous to Health Regulations

Industry Relevant Regulations

Manual handling

Quality Standards

Quality Management

Environmental Management

Health & Safety

Machine Breakdowns and Failures

How breakdowns, stoppages and failure impacts on production

How to identify, and escalate, potential hazards and issues

Simple machine corrections and adjustments

Technology and IT

How IT, technology and systems are used

The benefits of using digital technology and systems

Finishing Products

Impacts on finished product quality and on different fabric types

Cleaning Processes

Stain removal


Colour loss

Greying and yellowing

Impact on different fabric types

Communication and Time Management

Communicate with internal/external customers

Team Work

Effectively self-manage their time and work load

IT and Equipment

Use IT and equipment, safely and efficiently

Minimising impact on the environment

Complete correct documentation

Rectify basic faults in equipment


Sort/classify and identify products for processing

Work flow scheduling to meet demands

Course Duration

Our Textile Care Operative Apprenticeship lasts for 13 months and is made up of a variety of modules that will cover the totality of the standards.

These will be delivered through online and physical visits throughout the first 12 months of the qualification to develop the learners knowledge, skills and behaviours.

After 12 Months, learners will be entered into their End Point Assessment. At this stage they will complete a multiple choice exam and practical skills assessment.

Entry Requirements

Learners will need to meet the following requirements:

  • 16 years of age or older
  • Have at least 4 GCSEs grad A*-D (9-4) equivalent, ideally including Maths and English.

What Qualifications Will Be Achieved?

Level 2 Diploma Textiles Care Operative

Funding Options

This qualification is government funded and falls under the Apprenticeship Levy Scheme. For non-levy paying organisations, it requires a 5% employer contribution.

Total cost of training is £6,000. The employer is required to fund 5% of this equating to £300.


Contact Us About This Course

Call us on:

01244 678100

Email us at:

[email protected]

or complete the form below to request a call back.