Business Improvement Techniques Level 2

Progression Routes

Business Improvement Techniques Level 3

Key Facts

Course Cost: £3,500

Employer Contribution: £350


Level 2 Diploma in Business Improvement Techniques (RQF)

Level 2 Certificate in Lean Organisation Management

Level 1 Functional Skills Maths*

Level 1 Functional Skills English*

*If required

For more information Download our Full Course Brochure ↓

Duration: 12 Months

Entry requirements: To be eligible for this course, you would ideally have at least 4 GCSE’s (grade A* to D/9 to 4) or equivalent. This will ideally include Maths and English. You must also already be working in a position where you perform typical manufacturing or engineering duties regularly.

Learn how to reduce waste and improve productivity throughout organisations

The Business Improvement Techniques Level 2 Diploma has been created for individuals that are wishing to understand and use business improvement techniques.

The qualification will give you the skills you need to maintain and improve a variety of different business processes to maximise productivity, reduce waste and improve return on investment.

Usual responsibilities for someone looking to complete this qualification are: leading a team to develop and support business efficiency, to streamline practices and create a culture of continuous improvement. To support teams to apply lean techniques to improve quality, cost and delivery, to monitor quality in business processes, generating statistical and graphic data to measure and insure continuous quality improvement.

Our Business Improvement Our Business Improvement Techniques Apprenticeship lasts for 12 months and is made up of 5 mandatory units and 1 optional pathway that will cover the totality of the framework. These will be delivered through online and physical visits throughout the qualification. During this time, the learner will create their portfolio of work demonstrating their knowledge, skills and behaviours in line with the framework.

Learners will complete training and activities to cover the mandatory units below. These are completed through workbooks, practical sessions and observations and have been designed to meet the Level 2 Diploma in Business Improvement Techniques RQF. Learners will also chose one pathway to complete, either process improvement or quality improvement. This will be discussed during the induction stage and a suitable pathway for the employer and employee will be chosen.

Tutor Support

The apprentice will receive regular tutor support throughout their qualification. A blended learning approach will be used. They will have monthly face-face visits alongside regular email and phone contact. The resources on their e-learning system have been designed to run in conjunction with the sessions, allowing the learner to research and review each topic with ease.

Funding Options

This qualification is government funded and falls under the new Apprenticeship Levy Scheme. Our BIT qualification requires a 10% employer contribution. Total cost of training is £3,500. The employer is required to fund 10% of this equating to £350.

Business that have less than 50 employees won’t pay anything if they employ apprentices under the age of 19, and will receive a £1000 incentive payment. This will be discussed during the initial engagement to determine eligibility.



Comply with all relevant regulations that apply to their area of work, as defined in the Health and Safety at Work Act

Identify the relevant qualified first aiders and know the location of the first aid facilities

Know procedures to be adopted in the case of accidents involving injury

Be fully conversant with their organisation’s procedures for fire alerts and the evacuation of premises

Identify the hazards and risks that are associated with their job

Contributing to effective team working

Establish and maintain productive working relationships whilst challenging fixed ideas, and to deal with disagreements in an amicable and constructive way

Contribute to team activities by providing ideas and solutions, and to find ways of resolving issues that cause concern and disagreement

Keep others informed about work plans or activities which affect them

Contributing to the development of visual management systems

Identifying the appropriate parts of the process or work area that will have visual controls and identifying the key performance indicators which are to be displayed in the work area

Ensure that the accuracy of the information submitted for the visual managements systems meets with the company requirements

The information to be displayed will include such things as safety, zero defects, process concerns or corrective actions, performance measures, standard operating procedures (SOPs), workplace organisation, skills matrices, autonomous maintenance worksheets, parts control systems, problem resolution (eg Kaizen boards), shadow boards and standard workin-progress
(WIP) locations and quantities

Contributing to the application of workplace organisation techniques

Carrying out the principles and techniques of a workplace organisation activity such as 5S or 5C

Consider the work area and its activity and determine where information, materials, tools and/or equipment are missing, or require a new location and where improvements to the area or
activity could be made

Improve the condition of the working environment and in doing so establish a new improved area score

Contributing to the application of continuous improvement techniques (Kaizen)

Contributing to the planning the Kaizen process for the agreed work area/activity, to include plan, do, check, act, and to use quantifiable objectives and targets for the improvement activity

Identification of all forms of waste, and problems or conditions within the work area or activity where improvements can be made

Focus on improvements which would give business benefits, such as reduced product cost, increased capacity and/or flexibility, improved safety, improved regulatory compliance, improved quality, improved customer service, improvements to working practices and procedures, reduction in lead time and reduction/elimination of waste

Optional Pathways

Pathway One: Process Improvement

Pathway Two: Quality Improvement

Typical jobs

The Business Improvement Techniques Level 2 Apprenticeship is designed for people working in an existing manufacturing or engineering environment at a junior level.

  • Engineering Operative
  • Supervisor/Team Leader