Business Administrator Level 3

Progression Routes

Team Leader/Supervisor Level 3

Key Facts

Course Cost: £4,500

Employer Contribution: £450


Business Administrators Level 3 Standard

Level 3 Diploma for Business Administrators (RQF)

Level 2 Functional Skills Maths

Level 2 Functional Skills English

For more information Download our Full Course Brochure ↓

Duration: 15 Months

Entry requirements: To be eligible for this course, you would ideally have at least 5 GCSE's (grade A* to C/9 to 5) or equivalent. This will ideally include Maths and English. You must also already be working in a position where you manage individuals and are responsible for delivering projects.

Helping you Develop Core Business Skills and Unlock your Potential

The Business Administrator Level 3 Standard has been designed for individuals currently working in an administration environment who are looking to develop their skills in communication and administration.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of a business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The Apprenticeship will last 15 months. After 12 months, learners will be entered into their End Point Assessment. At this stage they will submit their portfolio, complete a multiple choice online exam, participate in a portfolio based interview and deliver a project presentation.


Apprentix is an e-learning and e-portfolio management system that has grown from over 15 years’ experience in creative apprenticeship and e-learning delivery for some of the UK’s most prominent employers, Apprentix has been designed to be the only ‘all in one’ apprenticeship system, which is uniquely supplied with +200 hours of high quality online learning for each standard Learners will have access to a variety of online learning that has been designed to give them all of the essential knowledge they need to become a specialist within Digital Marketing. All apprentices will have access to all the e-learning course on the system free of charge in addition to the courses built into the apprenticeship package. These can be allocated anywhere throughout the course to meet you business needs, saving you time and money

Tutor Support

The apprentice will receive regular tutor support throughout their qualification. A blended learning approach will be used. They will have monthly face to face visits and webinars alongside regular email and phone contact. The resources on Apprentix have been designed to run in conjunction with the sessions, allowing the learner to research and review each topic with ease.

Funding Options

This qualification is government funded and falls under the new Apprenticeship Levy Scheme. Our Business Administrator qualification requires a 10% employer contribution. Total cost of training is £4,500. The employer is required to fund 10% of this equating to £450.

Business that have less than 50 employees won’t pay anything if they employ apprentices under the age of 19, and will receive a £1000 incentive payment. This will be discussed during the initial engagement to determine eligibility.


The organisation and your role

Understands organisational purpose, Activities, aims, values, vision for the future

How the political/economic environment affects the organisation

Business fundamentals

Managing change
Business finances
Project management

Project management

Project management principles
Tools to scope, plan, monitor and report
Plans required resources to successfully deliver projects
Undertakes and leads projects

Producing records and documents

Produces accurate records and documents
Makes recommendations for improvements and present solutions to management
Drafts correspondence
Maintains records and files
Coaches others in the processes required to complete these tasks

Building positive relationships

Influence and challenge appropriately
Becomes a role model to peers
Developing coaching skills

Business communication

Uses appropriate channels to communicate effectively
Demonstrates agility and confidence in communications
Understands and applies social media solutions

Use IT systems and software

Use IT solutions to suit the business problems
Able to update and review databases
Record information and produce data analysis


Exercises proactivity and good judgement
Makes effective decisions based on reasoning
Seeks advice when appropriate

Planning and organisation

Takes responsibility
Manages priorities and time
Positively manages the expectations of colleagues
Manages resources
Organises meetings and events


Managing stakeholders
Liaises with internal/external customers

Policies and regulations

Organisation’s internal policies
Key business policies relating to sector


Understands the organisation’s processes
Review processes autonomously
Apply a solutions-based approach
Understand how to administer billing, process invoices and purchase orders

Typical jobs

The Business Administator Level 3 Apprenticeship is designed for people working in an existing administration role at junior or senior level.

  • Administration Officer
  • Administration Team Leader
  • Office Supervisor
  • Secretary